>How to Shop
To order securely:
1. Find your item. Select from the drop down category menu (left) and find the item you want, or search by typing words describing the item into the search box. Once you find what you need, click [More Info] and a full description will appear. Now click the Add to Cart button and the item will be added to your ‘shopping cart’ or order.
Note; Your account will not be debited until the order is sent. If you have a query about your bill or order please feel free to contact us by e-mail, phone or fax.
Our on-line order system uses 128 bit Secure Sockets Layer (SSL) data encryption to protect your personal and credit card details while in transit. This makes sending your information over the net more secure than via the phone.
Note; On-line order forms with ‘https://’ rather than ‘http://’ addresses ensure your security. For more information see; http://www.netscape.com/security/basics/shopping.html?cp=sspmid
We accept SSL secured payments on-line by credit cards, including Mastercard, Visacard, Amex and Bankcard.
If you would prefer not to send your credit card details via the Internet, you can email your order and then send payment by post, fax or phone. Simply fill out the Secure Order Form selecting your desired method under payment type, then click Submit Order. You may then post a cheque, money order or bank draft in the total amount stated on the order. You may also post, fax or call us with your credit cards details.
International credit card customers: Our Australian Dollars prices, will be converted by your credit card company into your currency, they may charge a minimal fee for this service.
Credit card purchases display as "Import Driver" on your statement.
All prices are in Australian Dollars (AUD) and include Australian Goods and Services Tax (GST) of 10%. GST does not apply to international purchases resulting in a saving of 9.1% over an items list price on such orders.
To convert prices, please use our XE.com http://shop.importdriver.com.au/store/page.inetstore?id=9.
Orders received in business hours, Monday to Friday, will ship within 48 hours. A generous stock of most popular items is held, however where an item requires restocking, please allow up to 14 days for delivery. To ensure your order is filled correctly, please include the Make, Model and Varient of your import in the 'Comments' box below of the order form.
Please contact us before buying, to ensure the suitability of a product for your application. Though all care is taken, should you receive a damaged item we will gladly accept its return. Contact us and we will arrange the return and prompt replacement. If an item is found to be significantly not as described, please call or email with a description of the problem and arrange return in good condition for a full refund of the purchase price. For all other returns and cancelations, the purchase price will be refunded less an inventory charge of 30%.
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